Learn how we collect, use, and protect your personal information.
The company WERACONIX Pascal Witschard (hereinafter referred to as "we" or the "Publisher"), based in the Canton of Valais, Switzerland, attaches paramount importance to the protection and confidentiality of your personal data. This Privacy Policy explains how we collect, store, process, and protect your data, in compliance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR) in Europe. 1. Data Controller The data controller responsible for processing personal data is the sole proprietorship WERACONIX Pascal Witschard, Canton of Valais, Switzerland. Official contact email: contact@weraconix.com. 2. Legal Bases for Data Processing We process your personal data lawfully based on the following legal foundations: - Contractual Performance: Necessary to manage your registration, generate your quotes, and execute Internal Missions. - Legitimate Interest: To secure our internal chat system, detect fraud attempts, prevent trademark counterfeits, and enforce our anti-circumvention rules. - Compliance with Legal Obligations: To satisfy anti-money laundering and counter-terrorist financing (AML/CFT) regulatory requirements. 3. Personal Data Collected We collect and process the following categories of data: - Identification Data: First name, last name, company name, corporate registration number (UID/Kbis), physical billing and delivery addresses, email address, phone number. - Compliance Data (KYC/KYB): Identification documents, proof of address, or corporate registration records required for payment provider onboarding and validation. - Transaction Data: Order history, generated quotes, milestone validation records, transaction amounts (in USD), and logistics tracking data. - Communication Data: The entirety of text messages, verification videos, and files (mockups, graphic charts, ZIP, PDF formats) exchanged via the internal chat interface. - Technical Data: IP address, connection logs, browser type, and functional session cookies. 4. Purposes of Data Processing Your data is processed exclusively to: - Enable technical and commercial connections and provide live project tracking between Clients and Suppliers. - Transmit the billing and identification details required by our third-party Payment Service Providers (PSP) for mandatory bank compliance verification (KYC/KYB) and anti-money laundering scans. - Moderate communication tools via automated and human review to maintain IT platform security (preventing malware) and enforce our TOS. 5. Data Sharing and Recipients The Platform does not store any sensitive banking credentials (credit card numbers, bank account log-ins) on its servers. Necessary transaction and identity data are shared securely via encrypted pathways with our financial partner Tazapay to operate the escrow infrastructure. Your physical delivery data is also transmitted to the logistics carriers assigned to transport the textile goods. 6. Hosting and International Data Transfers The primary data repositories of the Platform are hosted on secure servers located in Europe or Switzerland. Due to the international nature of the WERACONIX Pascal Witschard marketplace (connecting global factories and international buyers), the User expressly agrees that identification details, shipping data, and graphic chat files may be transferred outside of Switzerland or the European Union for the strict execution of customization and transit services. 7. Data Retention Period Pursuant to the Swiss Code of Obligations (CO), basic identification data, invoicing records, transaction histories, and commercial correspondences (chat logs and files attached to an official order) are stored securely for a mandatory duration of 5 years (or 10 years for core accounting vouchers) following transaction closure or User account termination. Technical connection logs are automatically purged after 6 months. 8. Use of Cookies WERACONIX Pascal Witschard utilizes exclusively technical and functional cookies essential for site operations (maintaining active user sessions, operating live chat features). No third-party ad-tracking cookies are deployed without your explicit consent given via our cookie preference settings banner. 9. Your Legal Rights Under the Swiss FADP and European GDPR, all Users have the following permanent rights regarding their personal data: - Right to access and rectify their data. - Right to erasure (right to be forgotten), subject to the statutory 5-year retention requirements for financial and transaction records. - Right to restrict or object to processing based on legitimate grounds. - Right to data portability in a structured, standard digital format. To exercise these rights, you may submit a written request accompanied by proof of identity to the WERACONIX Pascal Witschard support team via the Publisher's official email address.